Unit Manager - Business Process Improvement
MetLife
5 - 10 years
Noida
Posted: 23/07/2025
Job Description
* Driving high levels of efficiency in the delegated attention seeking areas, vis-à-vis cost / process / No. of Transactions etc
* Building excellent logical thought process for gap representation effectively
* Building strong rigor and people skills to ensure timely closures of gaps, helping function/s emerge as efficient
* Ability to analyze gaps and with root cause analysis, and further solution to best partner with stake holders
* Convert process flows / fact findings into case study / story boards / process flow
* Should have leadership skills like relationship management, collaboration, facilitation, and influencing
* Must possess planning and analytical skills to facilitate and focus on continuous improvement and innovation within the organization
* Must have good communication, interpersonal and project Management skills and be able to interact with senior leadership / business partners / customers, both locally and globally
* Should be able to drive function level Quality Councils
* Should be able to train resources on continuous improvement methodologies like Lean, Six Sigma
About Company
MetLife, Inc. is a leading global provider of insurance, annuities, and employee benefit programs. Founded in 1868 and headquartered in New York City, MetLife serves individuals and businesses in over 40 countries. The company is especially known for life insurance, health insurance, retirement planning, and investment solutions. With a long-standing history of financial strength and innovation, MetLife is one of the largest life insurers in the world.
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