Travel Desk Associate - Airline

Job Summary:

The Travel Desk Associate is responsible for managing and coordinating all travel-related activities for employees or clients, ensuring cost-effective and seamless travel experiences. The ideal candidate will have hands-on experience with Amadeus GDS and Navitaire and a strong understanding of travel logistics with Ticketing experience.

Key Responsibilities:

• Book domestic and international flights, hotels, and ground transportation using Amadeus .
• Prepare and share detailed travel itineraries with travellers.
• Ensure bookings comply with company travel policies and budget constraints.
• Create and modify PNRs on Amadeus & Navitaire
• Issue, reissue, revalidate tickets; process refunds
• Apply fares, taxes, SSRs, and ancillaries correctly
• Support schedule changes and disruptions
• Maintain ticketing records and MIS

Required Skills & Qualifications:

• Bachelor's degree in Travel Management, Hospitality, or a related field.
• 2+ years of experience in a travel desk or corporate travel role.
• Proficiency in Amadeus GDS is mandatory.
• 24 years back-office ticketing experience
• Hands-on Amadeus & Navitaire knowledge
• High attention to detail
• Willingness to work in rotational shifts