Transition Manager

Job Opening: BPS Transition Manager | Pune / Noida / HYD

We are looking for an experienced BPS/BPO Transition Manager with a proven track record in managing end-to-end transitions across global business processes.

Location: Pune / Noida / HYD

Work Mode: 5 Days work from office

Role Type: Individual Contributor

Experience: Overall 12+ years with 810 years in BPS/BPO Transition Management

Domains: Hitech, Healthcare, Service Desk

Key Responsibilities

Engage with business stakeholders to understand migration requirements

Build and execute comprehensive project plans for smooth transitions

Coordinate with cross-functional teams to ensure timely deliverables

Identify and escalate risks with mitigation strategies

Maintain strong business partnerships to ensure seamless execution

Continuously improve transition methodology and toolkits

Anticipate challenges and implement practical solutions under tight deadlines

Manage customer relationships and operational ownership of tasks

Handle pre-sales/post-sales support (C-level stakeholder interface)

Lead and guide project teams as required

Maintain full compliance and audit readiness for all transition projects

Ensure forecasting of transition budgets and cost visibility from inception

Demonstrate strong commercial awareness of Tech M processes & standards

Skillset & Attributes

Strong communication and interpersonal skills

Excellent customer relationship management

Proven experience with offshore/onshore blended delivery models

Ability to work independently and drive outcomes

Why Join Us

You will play a pivotal role in driving strategic business transitions while collaborating with global stakeholders and contributing to scalable operational excellence.

Interested candidates can apply