Transition Manager I 12-16 Years I Chennai, Noida & Kolkata
Capgemini
5 - 10 years
Noida
Posted: 23/06/2025
Job Description
Job Description
Manages the whole process of transferring services and staff from one location to another or from one service provider to another, ensuring service levels are maintained throughout. The role also includes maintenance of the budget, project plans and reporting to the customer and internal management. Ensures the delivery of a high quality, professional and proactive customer focused service on daily basis. · Influence and shape transition solutions, working with bid team, solution analysts and architects;Delivery of project responsibilities to time, cost and quality, accountable for full transition project up, aligned with internal (management) and external (client) needs, defining project approach, scope, milestones, success criteria, deliverables, risks, contingencies and allocating appropriate resource requirements ensuring that quality assurance activities are embeddedOwnership of all project financials (relating to project activity under your management) and manage month end processes and forecasting inputs;Identify and manage changes in scope, obtain client buy in, identify further revenue opportunities;Contribute to proposal development (from client request through to final issue and potentially subsequent project delivery);Create a value proposition in collaboration with client that highlights the advantages of the organization’s service, proposing solutions that meet or exceed client needs and expectations and align with the Group’s strategyWorking with Transformation team to drive DGEM Alignment that including incorporating CG best practice and specific client needs to come up with client DGEM.Driving Impact Assessment phase at country/ region/ market level to develop and drive action plans to identify and close gaps between approved client DGEM and as-is local country / BU processes.Working with Transformation teams to develop implementation plans and timelines for identified initiatives arising from DGEM alignment / Impact Assessment workshops with focus on ensuring Day1 productivity initiatives are implementedDelivering on the implementation plan initiatives identified as being required for Day1
Primary Skill
sMust be experienced in 3rd party transitions – this will not involve somebody who is only experienced in Captive set up or internal transitions alone. The last role in the current organization should be as a Transition Manager / Transition RoleVivid in explaining their current transition methodology/ risks/ challenges facedExperience in handling bid process/ be a transition counterpart during RFP’s & bids/ transition solution experience in devising plans, costs etc
Skills (competencies)
AccountabilityActive ListeningAdaptabilityAnalytical ThinkingBusiness TransformationChange ManagementCoaching ConfidentialityCollaborationCommercial ManagementComplex Engagement ManagementContract ManagementCrisis ManagementMicrosoft ProjectNegotiationProblem SolvingProject Financial PlanningProject GovernanceProject ManagementProject PlanningQwizRelationship-BuildingRisk AssessmentRisk ManagementScope ManagementScrumStakeholder ManagementSTARStorytellingStrategic ThinkingTeamworkTime ManagementUnified Project Management (UPM)Unified Service Management (USM)Verbal CommunicationWritten CommunicationAgile (Software Development Framework)DelegationUPM (Methodology)USM (Methodology)Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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