Transition Lead – C&P

Job Purpose

• The Transition Lead will be accountable for successful delivery of transition projects from the business unit across regions through the complete lifecycle of concept to business as usual service delivery

• The Transition Lead will ensure all transition projects in the region or assigned are delivered on time, meeting business & technical requirements within the agreed budget

• The projects can be standalone or part of a work stream in a program with a higher degree of complexity and will require to be delivered through a team of transition managers and business analysts and in certain cases through self candidature as well

• All transition projects need to be delivered in compliance with the GBS transition management delivery standard

• Perform people management for Transition resources in the region s

Key Accountabilities

• Define project scope, goals and deliverables that support business goals in collaboration with relevant stakeholders

• Develop comprehensive project plans and schedule timelines using appropriate tools

• Deliver a project portfolio as per pre-defined milestones, leading timely completion of all deliverables whilst managing resources, deadlines and budgetary requirements

• Effectively communicate and manage project expectations in a timely and clear fashion

• Review work packages for each workstream owner. Validate schedule, dependencies, and resource utilisation across work plans

• Own management of stakeholder expectation alignment gaps and/or gaps in meeting client expectations

• Establish project governance including all stakeholders and deliver progress reports, proposals, requirements documentation and presentations

• Ensure all projects are maintained in the central project portfolio management tool. Maintain rigor as per the predefined program/project governance and ensure project reporting is accurate and concise.

• Identify and resolve project risks/issues and potential conflicts within the project team - oversee the implementation of corrective actions and review current mitigation and recovery activities.

• Identify and manage project dependencies and critical path

• Identify and assess transformation opportunities during due diligences, ranging from simple automation, RPA, AI and process improvement to make processes automation ready

• Build, develop, and grow any business relationships vital to the success of the project

• Continually analyse lessons learned and create a recommendations report to identify successful and unsuccessful project elements

• Comply with project management standards and register mandatory project deliverables for quality assurance purposes

• Identify project PMO and change management support requirements and include work packages and resources in the project plans.

Interested can contact OR email resume to