Transaction Processing Manager- Associate

Lead and drive strategic change management projects to meet evolving business needs across multiple lines of business.
 

The primary responsibility of an organizational change manager is to develop and implement change management strategies and plans that maximize employee adoption and usage of required changes. The change manager's goal is to drive faster adoption, higher ultimate utilization of changes, and proficiency with the changes.
 

Job Responsibilities:

• Provide end to end management of multiple large-scale projects across ECCO Applications – manage scope, business benefits, project plans, timelines, identify & resolve issues, risks, dependencies and generate MIS. 
• Provide strategic vision and guidance to drive project agenda to meet business needs.
• Conduct impact analyses, assess change readiness, and identify key stakeholders.
• Manage client relationships to deliver consistent, excellent client experience. 
• Ensure effective internal communications among all the work steams and stakeholders, ensuring all are engaged.
• Manage forums for project updates and manage project scorecards. Partner with business leads to compile business requirements and provide leadership to drive delivery.
• Develop operating models; this includes assessing operating model considerations and documenting flows and touch-points.
• Create training material and manage training sessions for users.

Required qualifications, capabilities, and skills:

• Bachelor's /Masters degree in Finance and/or Technology 
• 7 - 10 years change management / business analysis experience. End-to-end project management experience working with technology, including scoping, business case development, implementation, and change management.
• Strong understanding of different development methodologies (e.g., Agile, SCRUM, Waterfall)
• Excellent communication and presentations skills. Strong organizational skills, including the ability to prioritize, and manage multiple activities; detail oriented.
• Ability to analyze and resolve project-related risks/issues and follow through with set objectives.
• Intermediate/Advanced experience using Microsoft Office, including Excel, Visio, and PowerPoint

Preferred qualifications, capabilities, and skills:

• Ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work.
• Ability to operate with an ownership mindset.