Training Specialist, GSF L&D
Amazon
2 - 5 years
Mumbai
Posted: 14/08/2025
Job Description
Key job responsibilities
Job Responsibilities:
1
- Own business goals and intervene by identifying knowledge gaps to be filled.
2
- Proactively recommend ways and support the mapped GSF Sites towards meeting business goals.
3
- Proactively track mapped sites performance and pre
- announce training interventions.
4
- Supervise structured learning metrices and also oversee their results for the assigned sites.
5
- Managing live performance metrices end to end for the assigned sites.
6
- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement.
Deliver various training courses as continuous learning.
7
- Maintaining data and analysis through reports on excel (as per business requirement)
8
- Ensure completion of new hire training program, coaching & other performance improvement programs on time.
9
- Partners with operations leaders while conducting site audit to check the process compliance and fix the gaps on an immediate basis.
10
- Identifying learning coaches & certifying them.
11
- Lead the individual improvement projects to enhance the business performance.
12
- Drive Quality & Learning metrics
13
- Conducting chime sessions & Class room sessions to the stake holders
A day in the life
- Track the day to day business metrics and plan to visit the mapped stations for metric improvement
- Involve and engage well with mapped LA/LGs for daily L&D activities
- Offer visibility on daily reporting's and progress updates
Basic Qualifications
· Able to work independently and autonomously
· Interpersonal Skills and Composure (networking skills)
· Well
- honed communications skills, including presentation skills
· Well
- developed observational and analytical skills
· Able to deliver feedback, coaching and deliver training
· Effective time management and team work
· Experience using all MS packages, such as Word, Excel, and Power Point
· Problem Solving
· Intermediate English
· Needs to speak and write the local language “correctly” as a requirement.
· Sense of confidentiality
· Instructor experience (internal candidates)
· Process knowledge (internal candidates)
Preferred Qualifications
.
Self
- motivated
· Manage multiple competing priorities
· Demonstrates a methodical approach in tasks
· A basic understanding of project management
· Shows a drive for improvement of learning and design processes
· Analytical skills
· Trainer or Learning Assistant experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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