Training Manager

Role:

The Training Manager is responsible for managing and overseeing the training and development initiatives for a global team of 500+ FTEs. This role involves content creation, client servicing, stakeholder management, compliance upkeep, data management, audit preparations, change management of training documents and SOPs, e-learning management, training needs analysis, and monitoring training throughput and effectiveness.

Job Responsibilities :

• Manage global training locations, ensuring consistent delivery of training programs across multiple sites.
• Develop and create engaging training content, including multimedia materials, e-learning modules, and instructor-led sessions.
• Liaise with clients and stakeholders to understand their training needs and tailor programs accordingly, ensuring excellent client servicing.
• Facilitate effective communication and collaboration with cross-functional teams to align training initiatives with organizational goals.
• Oversee the upkeep and maintenance of compliance standards, ensuring adherence to regulatory requirements and industry best practices.
• Manage training data and analytics, utilizing data-driven insights to optimize training programs and measure their effectiveness.
• Coordinate and lead audit preparations, ensuring proper documentation and readiness for internal and external audits.
• Implement change management strategies to update and maintain training documents, standard operating procedures (SOPs), and e-learning platforms
• Plan & govern the execution of end to end New hire training programs across locations with desired results
• Create visibility of the Training interventions across internal & external stakeholders
• Experience in developing and implementing e-learning modules and digital training tools.
• Ability to handle multiple projects simultaneously with excellent project management skills.

Criteria:

• Any Graduates
• Total 9+ years of experience, minimum 5 years of experience on Managerial role (AM/DM)
• Excellent communication and interpersonal skills
• Strong leadership and team management abilities
• Proficiency in project management and organizational skills
• Analytical and problem-solving mindset
• Knowledge of instructional design principles and adult learning theories