Training Coordinator

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Job Description:

Job Title: Training Coordinator
Department: Broadcom Education
Location: Bangalore India
Reports To: Jacob Biddle

Position Summary

Broadcom Education is seeking a highly organized and proactive Training Coordinator to support the global delivery and adoption of our educational offerings. In this role, you will serve as the primary point of contact for internal stakeholders—such as Sales, Customer Success, and Partner Managers—who need assistance enrolling customers and partners into training programs. You will play a critical role in ensuring smooth registration processes, creating open enrollment schedules, and providing operational expertise related to training delivery.

This position is ideal for someone with a strong operations background in enterprise software who thrives in a fast-paced, cross-functional environment.

Key Responsibilities

• Serve as the main liaison for internal teams needing assistance with registering customers and partners for training programs.

• Design and manage open enrollment schedules to meet regional and global demand.

• Provide expert guidance on operational processes related to the delivery of educational offerings, including logistics, platform use, and reporting.

• Collaborate with Education Services, Marketing, and Product teams to support the rollout and adoption of new and updated training programs.

• Maintain accurate records of training schedules, attendee lists, and program completions.

• Support the optimization of registration and scheduling processes, identifying areas for automation or improved efficiency.

• Monitor course consumption and provide reports or insights to stakeholders as needed.

• Troubleshoot and resolve issues related to training logistics, including last-minute cancellations, scheduling conflicts, and platform access.

Qualifications

• 3–5 years of experience in an operations or training coordination role, preferably within the enterprise software or SaaS industry.

• Proven experience managing scheduling, logistics, and customer/stakeholder communication.

• Strong understanding of enterprise software delivery environments and customer lifecycles.

• Excellent organizational, problem-solving, and multitasking skills.

• High attention to detail with the ability to manage complex scheduling requirements.

• Exceptional communication and interpersonal skills.

• Familiarity with Learning Management Systems (LMS), CRM tools (e.g., Salesforce), and project management platforms (e.g., Smartsheet, Asana) a plus.

Preferred Skills

• Experience supporting global or multi-regional education/training programs.

• Ability to influence and collaborate with cross-functional teams.

• Knowledge of Broadcom’s product portfolio and customer ecosystem is an asset.

What We Offer

• A dynamic, collaborative work environment

• Opportunities to drive meaningful impact on customer success and product adoption

• Competitive compensation and benefits package

• Professional development opportunities within a global enterprise

Broadcom is proud to be an equal opportunity employer.  We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law.  We will also consider qualified applicants with arrest and conviction records consistent with local law.

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