Ideal Candidate Profile (Essential Attributes)
Post-Graduation/Graduation in commerce, science or engineering. MBA / post-graduation will be an added advantage. Preferred Age 35 65 years Certification in advanced banking courses from reputed institutes would be an advantage. Should have 3 to 5 years of training experience of working in a bank or a large NBFC, ideally in a retail business role and a thorough understanding of asset, liability and fee-based products, selling and other branch banking processes.
Other Attributes
Corporate training experience would be an advantage. The trainer should be up to date with latest regulatory developments, especially those involving process changes (e.g. KYC) and technological advancement in retail banking should be able to multitask and handle complexity and ambiguity. Able to lucidly explain technical concepts without using jargon. Should have above average communication and writing skills Experience of working in a customer facing role is ideal. Experience in induction training of new bank employees, working as a visiting faculty in colleges or management institutes would be an advantage. The trainer should be familiar with different group training methodologies such as role plays, group discussion, group presentation, peer to peer learning and so on. The trainers should be well versed in English and fluent in the regional language. 