Trainer, GSF Learning and development, GSF Learning and development
Amazon
2 - 5 years
Mumbai
Posted: 19/11/2024
Job Description
Trainer – W, will be an active member of the entire West region and will lead the coordination and execution of Associates, TL Training and L3 on
- boarding activities.
Successful candidates will have demonstrated a true hands
- on approach in Training need analysis, training facilitation, LMS management, data and report management, expert in excel and power point.
Prior experience as a Trainer in Retail, Supply Chain, E
- commerce organization is mandatory.
Trainer will
• Implement network standard training programs for Associates and Team Leaders (i.e., participating in and conducting needs analysis, skills development classes, cross
- training, calendar management etc.)
• Partner with RLM and operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps
• Proactively plan & implement learning initiatives to make a positive impact on key business safety, quality, productivity and customer experience metrics
• Design/customize training content to meet regional needs and track compliance to these training materials
• Analyze and understand data to suggest improvements for training and operations
Key job responsibilities
a)Associate On
- boarding: FC/LM/RDFC/LPC/EF
• On
- boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
• Update NHO status on every 2 hours for ALFA associates
• Track on site LBD status & monitor completion & defects
• Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
• Follow up with TLs and AMs for 222 Coaching completion
• Perform Learning Index Audit
• Daily LC monitoring and take action as per report
• Conduct ILT / VILT for Associates on
- demand topics
• Handling LMS user management.
• Work with Content developer to drive content creation, updation, improvisation.
• Drive adoption of learning intervention
b)Associate Onboarding: LM/Hybrid/3P Hubs/EF
• Support the L&D POC in driving adoption of learning initiatives.
c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF
• Conduct Training sessions
• Deploy FC Refresher Training on LMS
• Alignment with Store POC/OE/TW for Training execution
• Drive Completion in partnership with operations
d)Learning Index Report: FC/3P/LM
• Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
• Conduct Audit and drive through regional presence
• Create and share Learning Index Audit Report
e)Coordination and Data management
• Support in Learning Ambassador certification
• Aligning Weekly Learning Calendar based on business priorities
• Weekly/Monthly Calendar Creation
• Weekly Learning Dashboard
• Daily Dive Deep on critical problems discussed in DDD & drive closure on AIs
• L&D WBR
- status and new task assignment
• Traveling multiple sites Feedback collection and collations
• Publish Learning Day End Report
Key job responsibilities
Key job responsibilities
a)Associate On
- boarding: FC/LM/RDFC/LPC/EF
• On
- boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
• Update NHO status on every 2 hours for ALFA associates
• Track on site LBD status & monitor completion & defects
• Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
• Follow up with TLs and AMs for 222 Coaching completion
• Perform Learning Index Audit
• Daily LC monitoring and take action as per report
• Conduct ILT / VILT for Associates on
- demand topics
• Handling LMS user management.
• Work with Content developer to drive content creation, updation, improvisation.
• Drive adoption of learning intervention
b)Associate Onboarding: LM/Hybrid/3P Hubs/EF
• Support the L&D POC in driving adoption of learning initiatives.
c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF
• Conduct Training sessions
• Deploy FC Refresher Training on LMS
• Alignment with Store POC/OE/TW for Training execution
• Drive Completion in partnership with operations
d)Learning Index Report: FC/3P/LM
• Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
• Conduct Audit and drive through regional presence
• Create and share Learning Index Audit Report
• Aligning Weekly Learning Calendar based on business priorities
• Weekly/Monthly Calendar Creation
• Weekly Learning Dashboard
• Daily Dive Deep on critical problems
• L&D WBR
- status and new task assignment
• Traveling multiple sites
• Publish Learning Day End Report
Basic Qualifications
Experience working with and delivering training/information to Associates and TL level employee Experience in training content development · Expert in MS Excel and Power
- point · Prior experience in Learning Management System Work experience as a Trainer.
· Evidence of ability to prioritize, manage and complete projects with tight deadlines
Preferred Qualifications
Master’s Degree in related field .Resume that shows steady progression in Training/Learning Management for the last 2+ years in a manufacturing/production/distribution leadership role · Ability to adapt well to fast
- paced, yet ambiguous, environments with changing circumstances, direction, and strategy · Desire to thrive in a dynamic, growing environment · Previous Kaizen/Continuous Improvement experience
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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