Trading Services Associate

Introductory market language

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers

Job Summary

As a Trading Services Associate within the Agency Lending Department, you will take a lead role in acquiring, managing, and retaining meaningful relationships that deliver an outstanding experience to our customers. Your primary responsibility will be to support the day-to-day operations for settlement of trades and/or support contract compare and billing process. You will need to possess knowledge of the workings of the capital market and have the ability to work under pressure, meet stringent deadlines, and effectively work in teams. You will also need to liaise with internal and external stakeholders.

Job responsibilities

1.    Deliver solutions to meet client/customer/stakeholder needs which are aligned with firm priorities.
2.    Drive Performance: Inspires each team member to achieve and sustain high performance.
3.    Build a high performing team and enable the team to deliver results.
4.    Foster an environment where all team members can contribute to their full potential.
5.    Coach team members to learn, grow and achieve their goals.
6.    Provide and solicit timely, actionable feedback to help each team member improve and grow.
7.    Support and encourages each team member as they pursue their career goals.
8.    Ensure day to day operations are managed within the key operational parameters determined.
9.    Align priorities to the broader business strategy.
10.    Communicate and influence behavior upstream and with partners to improve results.
11.    Prioritize and deliver results to achieve business objectives.

Required qualifications, capabilities, and skills.

1.    Provide hands on leadership to the Agency Lending Trade Management/Settlements team.
2.    Knowledge of Trade Life Cycle and Settlements 
3.    Ensure day to day operations are managed within the key operational parameters determined.
4.    Align priorities to the broader business strategy.
5.    Communicate and influence behavior upstream and with partners to improve results.
6.    Prioritize and deliver results to achieve business objectives.
7.    Identify issues and escalate as needed.
8.    Identify ways to improve processes/procedures to enhance quality and/or productivity.
9.    Identify and deliver appropriate solutions that address the needs of clients/customers/stakeholders. 
10.    Anticipate and promptly address client/customer/stakeholder needs.
11.    Collaborate across teams to leverage expertise, products, and services to meet client/customer/stakeholder needs.

Preferred qualifications, capabilities, and skills

1.    Knowledge of Trade Life Cycle and Settlements will be an added advantage.
2.    Leadership skills to motivate and bind a team across geographies.
3.    Adaptable to change and ability to manage change.
4.    Relationship building with diverse groups and senior executives.
5.    Logical & reasoning ability
6.    People management experience
7.    Excellent business writing and verbal English communication skills