Trading Services - Associate

Trade Support is responsible for trade confirmations, trade reconciliations, trade reporting, trade repairs, Fails Reporting and follow-up, Processing of Time Deposits, Confirm-affirm for Muni Bonds etc. This function includes multiple sub-processes involving working with CAM’s/Front office and Portfolio Managers across trade confirmations and settlements

Scope of responsibilities:

• Participate in Business and Operations meetings; effectively demonstrate and communicate workflows, best practices and technologies 
• Plan, schedule and manage all deliverables within the team
• Effective monitor of deliverables to ensure high SLA compliance within set accuracy standards
• Ensure adherence to all internal and external standard procedures and best practices
• Address and/or escalate all material issues in a detailed & timely manner
• Review of the operating processes to enhance efficiency, automation and improve controls
• Liaise closely with the Manager to identify and implement on the job training initiatives for team members; own team related duties including vacation management, performance appraisals, etc.
• Ensure high standard of training and competence of team members while ensuring that succession plans are in place with strong career development focus for all those within the team
• Required to understand trade support across Investment Manager or Investment Banking Ops.
• Trade Support is critical and financially very sensitive function. This team supports the Portfolio Management Groups,, Front Office . Hence hands on approach required from monitoring and working through the trades, exceptions, risk, real time dialogue with different desks. Claims/Fails and breaks have to be minimum across products
• Analytical – Be able to analyze the process flows and ideate on operational improvements
• Leadership skills,  must have the capability to build good working relationships with cross functional/geographical teams.
• A proactive approach to people, problem which impact client experience and own the issues and having the determination to follow things through till closure.
• Communication (Spoken – Assertiveness & Written) – Ability to communicate effectively and assist Client Service Specialists with queries/investigations.
• Ability to drive operational discipline as day in life since financially very sensitive functions
• Adaptability - Ability to perform in a fast-paced environment and handle multiple tasks through effective prioritization
• Control orientated and Risk awareness is essential to confront audit and other comply with the regulatory asks