Trade Lifecycle Analyst - Team Leader

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

Job Summary:

As a Trade Lifecycle Analyst within JPMorgan Chase, you will be instrumental in upholding the firm's strength and resilience. Your role will involve identifying new and emerging risks, and applying your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance.

Job Responsibilities:

• Ensure timely processing and settlement of trades, and investigate and resolve trade-related breaks in accordance with the established work practices and procedures.
• Collaborate with various internal teams such as Middle Office, pre-matching, settlements, cash processing, account opening, and asset servicing to process transactions and resolve any exceptions in a timely manner.
• Perform root cause analysis for respective clients to increase Straight Through Processing (STP) and reduce client inquiries.
• Establish and maintain relationships with operations and middle office contacts at clients.
• Partner with client service teams to help change client behavior where required to remove manual processes.
• Understand risk management thoroughly and manage issues and exceptions above materiality thresholds for resolution.
• Ensure all day-to-day queries are dealt with within required SLAs and escalate issues to the team leader.

Required qualifications, Capabilities, and Skills:

• Knowledge of financial markets, trade lifecycle and settlement practices
• Excellent verbal and written communication skills and adept at communicating with all levels of the business and technical parts of the organization
• Operate effectively in a dynamic environment with tight deadlines and can exhibit time management skills
• Exposure to business intelligence tools (I.E. Tableau, Alteryx, UiPath, OwlDQ); comfortable working with data
• Bachelor's Degree required or equivalent experience

Preferred qualifications, Capabilities, and Skills:

• Prior custody/treasury operation services, markets operational experience
• Understanding of SWIFT, Cross Border Payments, Foreign Exchange, Trade life cycle, Reconciliation rules and Global Custody
• Self-starter, ability to learn quickly, Strong leadership skills with focus to mitigate risks and taking proactive approach to ensure “Best in Class” results