Tools Consultant - L1
Wipro
5 - 8 years
Pune
Posted: 27/05/2025
Job Description
Job Description
Exp - 7-9 yrs
Location - Pune, Kochi
CBR- 160K
Band B3
BMC TrueSight Orchestration Design, develop, and maintain workflows in BMC True sight Orchestrator (AO) to automate ITSM, infrastructure, and business processes. Integrate BMC AO with tools such as Remedy ITSM, True Sight, ServiceNow, CMDB, SCCM, Active Directory, etc. Create, test, and deploy modules and adapters to support customized use cases. Collaborate with service delivery, infrastructure, and support teams to identify and automate repeatable tasks. Ensure orchestration environments are secure, scalable, and performing optimally. Maintain detailed documentation of workflows, integrations, and technical designs. Provide troubleshooting, performance tuning, and ongoing maintenance of AO components. Support upgrades and patching of the AO platform and adapters. Work closely with BMC support and product teams to resolve issues and implement enhancements. Required Skills & Qualifications: Strong hands-on experience with BMC Truesight Orchestrator (AO)/Helix Orchestration. Proficiency in XML, XSLT, JavaScript, and shell scripting. Experience developing custom modules and adapters. Solid understanding of ITIL processes and automation use cases. Web Service (SOAP, REST) concepts Basic Java concepts OS basic concepts Network basic concepts SSL concepts Basic systems concepts (DB, File, Email) Basic protocols knowledge (Telnet,SSH,RDP,SFTP,FTP,SCP) TSO Architecture TSO Adapters (Basic and Application) TSO components TSO installation TSO development TSO Log file analysis XML, XPATH, XSLT (basic , advanced) Licensing Concepts LDAP,SAML, local user management Integration concepts (BMC, 3rd Party) TSO Grid Administration BMC OOTB Runbooks BMC OOTB Modules/Utilities Thread Concepts Regex Concepts.
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Do
1. Provide tool design, development and deployment support for the project delivery
a. Interact with the internal project or client to understand the project requirement from a tool perspective
b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc.
c. Provide budget and timeline estimates for the tool development/ deployment as required
d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines
e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development
f. Conduct appropriate testing to ensure error free deployment of the tool on the project
g. Ensure deployment of tool on time and within the estimated budget
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Deliver
| No. | Performance Parameter | Measure |
| 1. | Tool Development and deployment | Quality of solution Timely development and within budget Timely deployment of tool Error free deployment |
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Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
About Company
Wipro Limited is a global information technology, consulting, and business process services company based in India. Founded in 1945, Wipro provides a wide range of services, including software development, IT infrastructure management, and business consulting. The company serves various industries, such as banking, healthcare, and manufacturing, and is known for its focus on innovation and sustainability. With a presence in over 50 countries, Wipro is recognized for its commitment to quality and customer satisfaction.
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