Tools Analyst
TCS
5 - 7 years
Mumbai
Posted: 02/05/2025
Job Description
Must-Have:
1.Implementation and configuration of BMC Helix ITSM modules including incident, problem, change, Service request and Assest Management
2. Provide support for BMC Helix ITSM solutions, including troubleshooting and issue resolution.
3.Generate custom reports and dashboards to provide insights into ITSM performance and key metrics
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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