Time Tracking Functional Support Specialist

Time Tracking Functional Support Specialist
 

Do you enjoy being part of a team that drives efficiency through automation?
 

Would you like to work with a world class HR organization?
 

Join our Global HR Digital Transformation Journey
 

Our Human Capital Technology Team provides HR support for client group Leaders, Managers and Employees on organizational and employee matters. We also provide coaching, HR process expertise and other general HR activities. Individuals in this category act as the HR Director of record for a client group.
 

Partner with the best
 

As a Time Tracking Functional Support Specialist, you will be responsible for providing functional support and assistance to our end users and ensuring the smooth operation of our time & absence workforce management systems

As Time Tracking Functional Support Specialist , you will be responsible for:

• Providing functional support for international rotators using Kronos WFC & UKG Pro WFM  
• Executing bi-weekly reporting from Kronos WFC & UKG Pro WFM for payroll processing. 
• Troubleshooting with employees & managers to resolve issues with missing or incorrect data in the application. 
• Collaborating with cross-functional teams to ensure the effective operation of UKG systems for international rotators. 
• Training end-users on the use of UKG products and features 
• Monitoring incoming requests from end users in ServiceNow both for time tracking and Digital HR functional side. 

Fuel your passion
 

To be successful in this role you will:
 

• Have a Bachelor’s degree in Computer Science, Information Technology or related field 

• Have Strong knowledge of workforce management systems and best practices 

Have Excellent troubleshooting and problem-solving skills. 

• Have Excellent communication skills (both verbal and written) and ability to collaborate in a matrixed global organization. 

• Able to translate technical terms to real-life stories - able to communicate with both technical teams and business functional leaders. 

• Have ability to accurately collect information to understand and assess the clients’ needs and situations. 

• Have ability to prioritize workload and provide timely follow-up and resolution. 
• Have ability to work effectively in a fast-paced environment and handle multiple projects and monitor milestone progress.  
• Have Experience and knowledge of UKG Pro WFM.
• Have Experience in supporting technologies that enable HR people and processes. 
• Have Ability to manage competing priorities considering stakeholder needs, value to the business, level of development required and ease of implementation.

Work in a way that works for you
 

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
 

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us
 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 

Working for you
 

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
 

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits