Teller

Role Objective

The Teller is responsible for the processing of all cash transactions. He/Sha is also responsible for processing other cash operations / services and ensures that they are delivered in efficient and secured manner as per the Bank's policies and procedures.

Detailed Roles and Responsibilities:

• Makes payment and receipt of cash that includes signature verification and posting of cheques / vouchers in respective accounts.
• Maintains and tally daily teller proof by the end of day / daily balancing of cash position.
• For payments beyond teller limits, take the approval of the Supervisor, Head of Operations or Country Manager India.
• Recon of NFS and VISA (Debit Card) transactions.
• Reporting of data to RBI, VISA and other statutory bodies.
• Recon of Debit card GL transactions and submitting to Finance Dept
• Prepares and issues demand drafts to customers and strictly follows all the control procedures.
• Processing of Funds Transfers, NEFT & RTGS transactions.
• Buying and selling of Foreign Currency notes/ Travelers Cheque and keeps a constant track of exchange rates.
• Receives utility bill payments and ensures acknowledgement for bill settlements.
• Processes all transfer transactions and inward/outward clearing cheques operations.
• Keeps updated of all teller policies and procedures and ensures that they are followed.
• ATM cash replenishment
• Processing of PIS transactions and reporting the same to CDSL/NSDL.
• Issuance of Locker, Capturing of Locker operation and rent collection.
• Dormant Activation / KYC updation as per customer request.
• Issuance of Account statements/Interest Certificates as per customer request.
• Processing of NACH Transactions.
• Clearing/NACH return charges collection.
• Ensuring Vault Cash Limit.
• Reconciliation of E remittance.
• Reverting to customer queries and guiding them properly.
• All registers to be kept upto date.
• Handling of deliverables.
• Handling of Inward/Outward Dispatch register.
• Any work allocated by Supervisor/Operations Manager/Branch Manager.

Essential Qualifications / Experience / Skills Required

• University degree in Commerce/Accounting
• 1-2 years of prior experience as a Bank Teller or in a similar customer-facing banking role.
• Strong communication and interpersonal abilities
• Proficiency in MS Office applications (Word, Excel, PowerPoint)