Telecaller - Institutional Relations

Industry: Academic Robotics Education

Qualification : Any bachelors degree.

Experience: 1+ year

Job Summary:

DIYA is seeking for an enthusiastic and results-driven Sales and Client Relations Executive to join our dynamic team. This role involves managing leads through telephonic follow-ups, scheduling appointments, and demonstrating our robotics education products to potential clients (Schools/ Partners). The ideal candidate must have excellent communication skills, a passion for education and technology, and the ability to build and maintain strong relationships with school administrators and teachers. Proficiency in Hindi language is a key requisite.

Job Description:

Responsibilities will include, but not be limited to:

• Conduct telephonic outreach to follow up with the leads generated through various marketing channels
• Qualify leads and schedule appointments for product demonstrations and presentations
• Build and maintain long-term relations with the Schools/ Partners providing excellent post-sales support, ensuring their needs and queries are addressed promptly
• Demonstrate the company's robotics education products to schools
• Preparation of Proposal, Agreements as agreed with the school and subsequent Payment follow-ups
• Attend and actively participate in industry expos, conferences and other events along with the technical team, to promote the company and generate prospective leads

Requirements:

• Prior Proven experience in sales, client relations, or a similar customer-facing role.
• Hindi Language proficiency is a must
• Excellent interpersonal, verbal, and written communication skills.
• Experience in educational or technology sectors is good-to-have, but not required