Telecaller Executive at Health1 Hospital, Shilaj

Company Description

Health1 Super Speciality Hospital, Shilaj, Ahmedabad, is one of Gujarats fastest-growing healthcare networks with advanced technology, patient-centric care, and a vision to make world-class healthcare accessible.

Key Responsibilities:

• Handle inbound and outbound calls for patient inquiries, appointments, and follow-ups.
• Provide accurate information about hospital services and doctors availability.
• Maintain call records and update CRM/HMIS systems.
• Coordinate with front office and clinical teams for smooth patient experience.
• Ensure professional, empathetic, and courteous communication at all times.

Requirements:

• Graduate/Undergraduate with good communication skills (Gujarati, Hindi, English).
• Prior experience in hospital/healthcare telecalling preferred (not mandatory).
• Basic computer proficiency (MS Office, HMIS/CRM systems).
• Strong interpersonal skills, patience, and ability to handle patients with care.

What We Offer:

• Competitive salary & incentives
• Training and career growth opportunities
• A chance to be part of an advanced super speciality hospital
• Supportive and professional work environment

• If you have a passion for healthcare and excellent communication skills, wed love to hear from you!