Technology Support Engineer
Accenture
10 - 12 years
Bengaluru
Posted: 11/10/2025
Job Description
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Linux
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Role Overview We are looking for a highly skilled and experienced Linux/Unix Infrastructure Lead (SME) with 8–10 years of experience to lead and mentor a team of Linux administrators. The candidate will act as the Subject Matter Expert (SME) across multiple Linux distributions (Debian, RHEL, CentOS, Ubuntu, SUSE, Oracle Linux) and Unix variants (AIX, Solaris, HP-UX). This role demands both hands-on technical expertise and team leadership to ensure resilient, secure, and compliant infrastructure operations. The candidate should also bring strong knowledge of automation, configuration management, and DevOps tools to drive modernization and efficiency. ________________________________________ Key Responsibilities Leadership & Team Management • Lead and mentor a team of Linux/Unix administrators across multiple geographies. • Assign and oversee daily BAU, incident, change, and project tasks. • Serve as escalation point for critical incidents (P1/P2). • Foster cross-skilling within the team for niche Unix flavors (AIX, Solaris, HP-UX). Technical Expertise (SME) • Act as SME for Linux (Debian, RHEL, CentOS, Ubuntu, SUSE, Oracle) and Unix (AIX, Solaris, HP-UX). • Manage OS lifecycle: installation, patching, upgrades, EOL remediation. • Troubleshoot advanced kernel, filesystem, networking, and performance issues. • Implement security hardening and compliance baselines (CIS, STIG). • Manage logical volume management, clustering, and HA for critical workloads. Automation & DevOps • Lead adoption of automation/configuration management tools: Ansible, Puppet, Terraform. • Oversee CI/CD integration with Artifactory, Bitbucket, Octopus, GitLab, Azure DevOps, GitHub. • Standardize server builds, patching, and configuration via IaC principles. • Drive automation of repetitive operational tasks and self-service capabilities. Infrastructure Design & Projects • Architect and deliver Linux/Unix solutions aligned to business requirements. • Lead migrations, upgrades, and DR/BCP readiness exercises. • Integrate Linux/Unix workloads with hybrid cloud environments (Azure/AWS). • Develop and maintain HLDs/LLDs, SOPs, and runbooks. Governance & Compliance • Ensure adherence to OS vendor support lifecycles to stay EOL/EOS free. • Maintain patch/vulnerability compliance across all environments. • Lead OEM and vendor interactions for AIX, Solaris, HP-UX, and Linux support. • Ensure readiness for audits and regulatory requirements (PCI, GDPR, SOX). ________________________________________ Required Skills & Experience • 8–10 years of hands-on experience in Linux/Unix infrastructure management. • Strong expertise in at least three Linux distributions and working knowledge across all listed. • Proven experience with AIX, Solaris, and HP-UX administration. • Proficiency in automation/configuration tools (Ansible, Puppet, Terraform). • Strong CI/CD pipeline exposure with Artifactory, Bitbucket, Octopus, GitLab, Azure DevOps, GitHub. • Expertise in patching, clustering, storage integration, and troubleshooting. • Experience in leading large-scale migrations, OS upgrades, and DR readiness projects. • Knowledge of containerization (Docker, Kubernetes) is a plus.15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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