Technology Support Engineer
Accenture
5 - 7 years
Gurugram
Posted: 02/08/2025
Job Description
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Microsoft Intune
Good to have skills : Apple macOS Management, Workplace Technology Solutions
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As Senior Intune Administrator / Intune Architect you will be a responsible Architect and implement enterprisewide Intune strategies, lead security hardening, and drive automation at scale. Roles & Responsibilities: - Design and implement enterprisewide Intune solutions. - Architect Zero Trust security models integrating Conditional Access and Defender for Endpoint. - Lead Windows Autopilot deployment strategies. - Automate endpoint management using PowerShell, Microsoft Graph API, and Logic Apps. - Troubleshoot complex Intune and securityrelated issues. - Develop compliance reports and align policies with regulatory frameworks. - Provide mentorship to junior administrators and work with IT leadership. Professional & Technical Skills: - Expert knowledge of Intune, Autopilot, Conditional Access, and Defender for Endpoint. - Strong experience in security hardening, compliance, and enterpriselevel endpoint management. - Advanced automation using PowerShell, Microsoft Graph API, and Logic Apps. - Strong understanding of Zero Trust security frameworks and IAM integration. - Leadership and mentorship abilities. - Strategic thinking and decisionmaking. - Strong communication and stakeholder management. - Ability to align technical solutions with business objectives. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Intune - This position is based at our Gurugram office - A 15 years full-time education is required - MD102 + Microsoft Certified: enterprise Administrator Expert (Must) - ITIL v415 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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