Technology Support Engineer
Accenture
2 - 5 years
Bengaluru
Posted: 11/10/2025
Job Description
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Autosys Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Role Overview: The Autosys Scheduler and Administrator is responsible for designing, scheduling, monitoring, and maintaining batch jobs within the Autosys scheduling environment. The role ensures seamless execution of batch processes, timely delivery of business-critical jobs, and quick resolution of job failures to maintain operational efficiency. Key Responsibilities: * Develop, configure, and manage Autosys job schedules according to business requirements. * Create, modify, and troubleshoot Autosys job definitions (Box jobs, Command jobs, File watcher jobs, etc.). * Monitor job executions, identify issues, and proactively resolve job failures to minimize downtime. * Coordinate with application teams and stakeholders to understand job dependencies and scheduling needs. * Maintain job documentation, including job flows, dependencies, and schedules. * Implement job automation and optimization to improve batch processing efficiency. * Ensure compliance with change management and audit requirements. * Collaborate with cross-functional teams for job deployment and environment management. * Provide support during production incidents and participate in root cause analysis. * Assist in capacity planning and performance tuning of batch jobs. Skills & Qualifications: * Strong knowledge of Autosys job scheduling and batch processing concepts. * Experience with Autosys utilities (autouxlog, autorep, jil, sendevent). * Ability to write and debug shell scripts or batch scripts for job automation. * Familiarity with Unix/Linux operating systems and basic commands. * Good understanding of job dependencies, calendar schedules, and time zones. * Strong troubleshooting and problem-solving skills. * Experience with change management and production support processes. * Effective communication skills to coordinate with technical and business teams. * Experience with other scheduling tools or monitoring tools (optional but preferred). Preferred Qualifications: * Certifications in Autosys or related scheduling tools (optional). * Exposure to scripting languages like Python, Perl, or PowerShell. * Understanding of ETL processes, file transfer, cloud and integration with job scheduling. * Knowledge of ITIL processes and IT operations.15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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