Job Summary
Google ChromeBook management
Google Workspace Administration
Enroll and manage ChromeOS devices using the Google Admin Console.
Configure and enforce device policies (e.g. user restrictions app management kiosk mode).
Monitor and troubleshoot Chromebook hardware and software issues.
Coordinate with vendors for device procurement licensing and warranty claims.
Responsibilities
Enroll and manage ChromeOS devices using the Google Admin Console.
Configure and enforce device policies (e.g. user restrictions app management kiosk mode).
Monitor and troubleshoot Chromebook hardware and software issues.
Coordinate with vendors for device procurement licensing and warranty claims.
Ensure device security regular updates and compliance with organizational policies.
Create and manage Organizational Units (OUs) for different departments or user groups.
Manage user accounts groups and organizational units in Google Workspace.
Configure and monitor Gmail Drive Calendar Meet and other Workspace apps.
Provide technical support and training to end-users.
Monitor and resolve issues related to mail delivery file sharing or access controls.
Respond to service tickets related to Google Workspace and Chromebook issues.
Develop documentation for users and IT procedures.
Stay updated with Google product changes and new features.