Technology Architect

Cognizant

12 - 14 years

Chennai

Posted: 17/05/2025

Job Description



Job Summary

We are seeking a highly skilled Technology Architect with 10 to 12 years of experience in SFDC Development and Customization Salesforce DevOPS SFDC Service Cloud SFDC Lightning and SFDC Configuration. The ideal candidate will play a crucial role in designing and implementing Salesforce solutions that align with our business objectives. This hybrid role requires a deep understanding of Salesforce technologies and the ability to work collaboratively with cross-functional teams to drive organi


Responsibilities

  • Lead the design and implementation of Salesforce solutions to meet business requirements.
  • Oversee the customization and development of SFDC applications to enhance functionality.
  • Provide expertise in Salesforce DevOPS to streamline deployment processes.
  • Implement and manage SFDC Service Cloud solutions to improve customer service operations.
  • Develop and customize SFDC Lightning components to enhance user experience.
  • Configure Salesforce applications to ensure optimal performance and scalability.
  • Collaborate with cross-functional teams to gather and analyze business requirements.
  • Ensure that Salesforce solutions are aligned with industry best practices and organizational goals.
  • Conduct regular system audits and prepare for upgrades to maintain system integrity.
  • Provide technical guidance and support to development teams throughout the project lifecycle.
  • Develop and maintain documentation related to Salesforce configurations and customizations.
  • Monitor and troubleshoot system issues to ensure seamless operation.
  • Stay updated with the latest Salesforce technologies and trends to drive continuous improvement.

  • Qualifications

  • Possess extensive experience in SFDC Development and Customization.
  • Demonstrate proficiency in Salesforce DevOPS for efficient deployment management.
  • Have in-depth knowledge of SFDC Service Cloud to enhance customer service capabilities.
  • Show expertise in developing and customizing SFDC Lightning components.
  • Exhibit strong skills in SFDC Configuration for optimal system performance.
  • Experience in Organizational Change Management is a plus.
  • Ability to work in a hybrid model with a focus on collaboration and innovation.
  • Strong analytical and problem-solving skills to address complex technical challenges.
  • Excellent communication skills to effectively interact with stakeholders.
  • Proven ability to manage multiple projects and priorities in a fast-paced environment.
  • Commitment to staying current with industry trends and best practices.
  • Ability to work independently and as part of a team to achieve project goals.
  • Strong attention to detail and a commitment to delivering high-quality solutions.

  • Certifications Required

    Salesforce Certified Technical Architect Salesforce Certified Platform Developer I Salesforce Certified Service Cloud Consultant

    About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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