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Technologist-I-SUPPORT SERVICES -CTO Head

Kotak Mahindra Bank

5 - 10 years

Kota, Mumbai

Posted: 02/03/2026

Getting a referral is 5x more effective than applying directly

Job Description

  • Coordination with various Departments / Users like Digital Product team, CASA Product Team, Credit Card Product teams, Issuing team, Team within BSG, IT, Vendors, Ops etc. to execute projects as per requirement.   

  • Prepare Requirement Specification Document / Functional specification documents  

  • Prepare and execute detailed User Acceptance Testing Projects / Fixes as per the requirement in new & existing systems handled by the team.   

  • Work with Internal Business members to resolve their issues, identify opportunities for Acquiring Product..   

  • Thorough analyses of system issues faced and provide effective solutions.   

  • Prepare User Guides and train users on newly developed Systems   

  • Provide inputs to process team while preparing processes related to systems 

  • Maintain Timely & Accurate MIS and Reporting. 

  • Knowledge of entire project SDLC and active involvement in projects from requirement documentation to post production support. 

  • Testing of releases done for Merchant onboarding system

  • Testing of API and integration

     

Responsibilities:
  • Coordination with various Departments / Users like Digital Product team, CASA Product Team, Credit Card Product teams, Issuing team, Team within BSG, IT, Vendors, Ops etc. to execute projects as per requirement.   

  • Prepare Requirement Specification Document / Functional specification documents  

  • Prepare and execute detailed User Acceptance Testing Projects / Fixes as per the requirement in new & existing systems handled by the team.   

  • Work with Internal Business members to resolve their issues, identify opportunities for Acquiring Product..   

  • Thorough analyses of system issues faced and provide effective solutions.   

  • Prepare User Guides and train users on newly developed Systems   

  • Provide inputs to process team while preparing processes related to systems 

  • Maintain Timely & Accurate MIS and Reporting. 

  • Knowledge of entire project SDLC and active involvement in projects from requirement documentation to post production support. 

  • Testing of releases done for Merchant onboarding system

  • Testing of API and integration

About Company

Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.

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