Techno Functional Consultant - L2
Wipro
8 - 10 years
Bengaluru
Posted: 18/05/2025
Job Description
Job Description
- Experience - 15+ years
- Location - PAN India
- experience and exposure of implementing following ServiceNow applications/module/process:
- ITSM
- ITOM (Discovery and CMDB CSDM model)
- Performance Analytics and Reporting
- Software Asset management
- GRC/IRM/TPRM/BCM
- SecOps (Security Incident and Vulnerability Management)
- Third Party B2B Integrations using REST and SOAP APIs
- MID Server Setup and Administration
- Service Graph Connectors for MS Intune and AWS Discovery
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- AWS Event based discovery
- Platform upgrade and clone administration
- ServiceNow Mobile Applications
- Service Portal, , Dashboards and Reports
- Performance Analytics
- Flow designer
- ITSM Virtual Agent
- Service Graph Connectors for discovery of AWS and MS Intune
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- Optimized ServiceNow implementation by analyzing business processes and recommending system enhancements.
- Streamlined service delivery with the development of custom applications and workflows within ServiceNow.
- Managed complex integrations between ServiceNow and third-party systems to improve data flow and automation capabilities.
- Provided ongoing support for implemented solutions, addressing issues promptly to maintain optimal system performance.
- Led cross-functional teams in the execution of strategic initiatives related to ServiceNow adoption across the organization.
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- Assisted clients in defining clear project requirements, translating them into actionable plans for successful solution deployment.
- Contributed to process improvement efforts, identifying areas for optimization within existing service management procedures.
- Collaborate closely with stakeholders at all organizational levels to understand their needs and tailor solutions accordingly within the ServiceNow platform.
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Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
About Company
Wipro Limited is a global information technology, consulting, and business process services company based in India. Founded in 1945, Wipro provides a wide range of services, including software development, IT infrastructure management, and business consulting. The company serves various industries, such as banking, healthcare, and manufacturing, and is known for its focus on innovation and sustainability. With a presence in over 50 countries, Wipro is recognized for its commitment to quality and customer satisfaction.
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