Techno Functional Analyst, Oracle Cloud - Service Contracts and Installed Base
Calix
1 - 3 years
Bengaluru
Posted: 25/01/2025
Job Description
The Techno-Functional Analyst, Oracle Cloud Service Contracts and Installed Base is an experienced Solution Architect with multiple cloud implementations. This position's primary responsibility will be to interface with key stakeholders of a cloud transformation program, own end to end responsibility and accountability in driving activities such as gathering requirements, conducting conference room pilots, configuring the system, coordinating system integration testing, user training & acceptance testing.
The role requires potential availability to work nights, weekends, and holidays to support period close activities, non-production refreshes, patches, and upgrades when needed. The ideal candidate will have previous experience working with an Oracle team in a Sarbanes Oxley compliant company that operates internationally.
The successful candidate will be highly collaborative and operate in a fast-paced, rapidly growing environment. They will need to be hands on, self-motivated and take initiative to solve problems, automate manual effort and continuously improve.
Responsibilities and Duties:
- Overall 5+ years of experience in Oracle Cloud including Service Contracts, Installed Base, Oracle Order Management Cloud, Distributed Order Orchestration, Pricing, Inventory, and Integrations.
- Ability to configure Oracle Cloud applications to meet business requirements and document application set-ups.
- Experience with executing implementation strategy, capturing business and systems requirements, analyzing requirements, preparing functional specification documents, solution designing, prototyping, testing, and training.
- Partner with key stakeholders and business leaders.
- Collaborate with team members and other application owners.
- Recommend roadmaps to close performance gaps and develop high level implementation plans.
- Identify business requirements and map them to the Oracle Cloud functionality.
- Identify functionality gaps and develop solutions for them.
- Develop an understanding of a Calix's current state process and develop future state recommendations.
- Advise business teams on options, risks, and any impacts on other processes or systems.
- Lead and conduct SIT and UAT testing.
- Develop end-user documentation and training materials.
- Effectively communicate and drive project deliverables to successful completion.
- Complete tasks efficiently and in a timely manner.
- Facilitate working sessions with business and technical teams.
- Support business transformation through continuous system improvement.
- Oversee Oracle Service Request management and escalate priority issues.
Qualifications:
- 5+ years of experience in Oracle implementations.
- 1+ years of experience working with Oracle Cu Fusion Applications.
- Experience supporting end to end business processes (Quote to Cash and Return to Repair).
- Excellent problem solving and analytical skills.
- Excellent communication and presentation skills.
- Experience with integrations using Groovy Script, PL/SQL and FBDI.
- Knowledge and experience with full SDLC lifecycle.
- Experience in cross-track Supply Chain touchpoints is needed.
Preferred Qualifications:
- Overall 5+ years of experience in Service Contracts and Installed Base with a minimum of 1 year of experience implementing Oracle Cloud Supply Chain Management.
- Experience with Enterprise Resource Planning (ERP) Cloud, and Supply Chain Management (SCM) Cloud.
- Experience with B2B integrations using EDI on OpenText and Ariba Network.
- Experience with Oracle Integration Cloud Service.
- Experience working with multiple currencies in the Quote to Cash process.
- Certifications in Oracle Cloud Modules.
- Required: Bachelor’s Degree in Information Systems, Computer Science or similar.
- Preferred: Oracle Cloud Certification.
Location:
• Bangalore, India (Flexible Hybrid work model)
About Company
Calix, Inc. is a cloud and software platform company headquartered in San Jose, California. It specializes in providing cloud-based software, systems, and services that enable broadband service providers to simplify operations, deliver exceptional subscriber experiences, and grow their businesses. Calix’s solutions focus on empowering communication service providers to optimize their networks, leverage advanced analytics, and create personalized customer experiences. Known for its innovation in broadband technology, Calix helps its clients transition to next-generation networks, ensuring scalability, efficiency, and improved customer satisfaction.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).