Technical Writer

Job Description :

Looking for a dynamic, passionate individual to join the User Experience Design team to write a variety of content, including UI labels and text, error messages, in-product user assistance, videos, and online Help.

You'll write about new features as well as maintaining existing content, The ideal candidate has a passion for user-centric design, can write from scratch, maintain existing content, and think out of the box. These roles focus on simplifying complex risk and compliance, security, and ESG data for diverse users, requiring skills in API documentation, structured authoring, and collaboration within Agile teams.

Responsibilities

Documentation Scope: Creating and maintaining online help, UI labels, release notes, user guides, and API documentation for IRM products.

Technical Skill Set: Proficiency in structured authoring tools (e.g., MadCap Flare & Markdown) and experience with API documentation is frequently required.

Role Type: Often includes opportunities for specialized UX writing, focusing on in-product assistance, error messaging, and workflow documentation.

You will collaborate with other UX writers, UX designers, and product managers to improve the user experience.

You'll write about new features as well as maintaining existing content, The ideal candidate has a passion for user-centric design, can write from scratch, maintain existing content, and think out of the box.

Write and edit a variety of content, including UI labels and text, error messages, in-product user assistance, videos, and online Help content.

Qualification

4 + years of experience into technical writing

Experience as a UX writer

Good experience creating technical documentation using DITA, Confluence HTML, CSS, XML, MSTP, API Documentation, Software Documentation, Technical Writing, Technical Documentation and end user experience

Good Experience with CSS

Proficiency in structured authoring tools Markdown & Madcapflare

Experience using Git ( Merge Request )

Good experience with API documentation

Should have end user experience (User-Centric Approach, Usability and Accessibility, Consistency and Accuracy)

Collaborate with cross-functional teams to gather requirements and develop user manuals for software applications.

Develop detailed documentation of system architecture, configuration options, troubleshooting guides, release notes, and other relevant materials.

Ensure consistency in formatting, style guidelines across all documents.

Experience with Any Programming language format