Technical Writer

Technical Writer (SAAS based company exp.)

Location: Viman Nagar, Pune (HYBRID ROLE)

Type: Full-time Permanent

Exp.- 3+ years

Immediate JOINERS ONLY !!!!

JOB SUMMARY

As a Senior Technical Writer, you will play a crucial role in creating clear and comprehensive documentation for our B2B SaaS products. You will collaborate closely with cross-functional teams, including Product Management, Engineering, and Customer Support, to ensure that our documentation meets the needs of both technical and non technical users. The ideal candidate will have a passion for simplifying complex technical concepts and translating them into user-friendly documentation.

Requirements

PRIMARY RESPONSIBILITIES

a) Content Creation-

• Develop and maintain high-quality documentation, including user guides, technical manuals, release notes, and API documentation.
• Collaborate with subject matter experts to gather information and ensure accuracy in all documentation.

b) User- Centric Approach

• Understand the needs of our diverse user base and create documentation that caters to both technical and non-technical audiences.
• Work closely with UX/UI designers to create documentation that aligns with the overall user experience.

c) Continuous Improvement-

• Regularly review and update documentation based on product changes and user feedback.
• Identify gaps or inconsistencies and recommend improvements to the documentation process or structure

d) Collaboration-

• Work collaboratively with cross-functional teams, including Product Managers, Developers, and Customer Support, to gather information and insights for documentation

e) Adaptability-

• Thrive in a fast-paced and agile environment, adapting quickly to changes in product features and industry standards.

SKILLS/EXPERIENCE

• Should have 2-4 Years of Relevant Experience
• Bachelors degree in Technical Communication, English, Computer Science, or a related field.
• Proven experience as a Technical Writer in a B2B SaaS or technology-driven environment.
• Excellent written and verbal communication skills.
• Ability to grasp complex technical concepts and translate them into easily understandable documentation.
• Proficient in using documentation tools and version control systems.
• Familiarity with Agile development methodologies.