Technical Writer

Required Expertise

3 to 6 years of experience as a Technical Writer or Software Documentation.

Bachelor's degree in Computer science, Engineering, or equivalent.

Knowledge of Documentation tools like MS Office, Robohelp, Acrobat, SnagIt, and InDesign.

Demonstrated experience working with application and infrastructure architecture diagrams development, which aligns with industry open standards.

Sound knowledge and experience in Content architecture and cataloguing.

Must have domain experience into General Insurance or Health Insurance.

Key Responsibilities

Learning/understanding the documentation tools and process.

Determine the needs of end users of technical documentation.

Coordinating with subject matter experts in understanding product and functionality to produce high-quality documentation that meets applicable standards.

Research, design, illustrate, revise, edit, and write high-quality documentation.

Re-writing existing documents with proper standards.

Preparing easy-to-understand Online Help, User Manual, and other User Documentation.

Assisting in preparing templates, preparing/formatting Word documents, power point presentations in accordance with prescribed organization standards.

Create tutorials to help end-users use a variety of applications.

Prepare articles, and blogs, to promote software applications