We are seeking a skilled Technical Writer to join our SCM II – Technical Publication team. The ideal candidate will have hands-on experience in regulatory documentation and a strong understanding of federal aviation/authority guidelines (preferred). This role requires familiarity with product, process, and UCS guidelines to create clear, concise, and compliant technical content.
Responsibilities
- Configuration Management Processing
- Verify and Validate documentation of code changes for each version release.
- Ensure department practices are in accordance with released procedures.
- Analyze software documentation to ensure it meets department standards.
- Research inquiries from customer, PMO, field engineering regarding software shipments and distribution requirements.
- Prepare software build for test and address any issues that arise.
- Resolve any discrepancies with software and software records that do not meet department release standards.
- Documentation
- Track and document software configuration baselines for customers and production.
- Create certification documentation, maintain status accounting information, and coordinate software release.
KNOWLEDGE/SKILL REQUIREMENTS
- Proficient in the use of MS office suite of software applications i.e. Excel, Word, and PowerPoint.
- Familiar with Enterprise applications (i.e. Oracle)
- Ability to lead department projects that require management of allocated team members.
- Excellent written and oral communication skills.
- Ability to resolve issues with SCM, field engineering, management, order administration and program management.
- Ability to fully document SCM processes.
- Ability to analyze change documentation to ensure that it is adequate to generate SBR’s.
- Ability to resolve discrepancies between software and software documentation provided by software developers and SCM records.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Normally follows established procedures on routine work, but requires instructions only on new assignments.
Qualifications
- 4 to 5 years of experience in technical writing and regulatory documentation.
- Strong understanding of federal aviation/authority guidelines (good to have).
- Experience with product, process, and UCS guidelines.
- Excellent writing, editing, and proofreading skills with attention to detail.
- Ability to collaborate with cross-functional teams and translate technical concepts into user-friendly documentation.