Technical Writer
Atos
6 - 12 years
Mumbai
Posted: 24/08/2025
Job Description
The future is our choice
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.
Role: Technical Writer with Telecom domain experience
Total Experience: 6-12 years
Job Location: Pune, Mumbai, Chennai and Bengaluru
Mode of Hire: Permanent
Educational Qualification: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
Job Roles and Responsibilities:
- Gather and document business & technical requirements for Telecom.
- Research, design, write, and maintain technical documentation.
- Create and manage documentation in modern tools such as, Confluence, Swagger, FrameMaker and Oxygen xml.
- VoIP and SIP Protocol Knowledge
- Knowledge on IP networks (ESInet), call routing & location validation
- GIS & mapping tools (Esri certification – Good to have)
Job Requirements:
- Collaborate with engineers, developers, QA, DevOps, and SMEs to gather information and ensure technical accuracy.
- Familiarity with version control systems (e.g., Git), CI/CD tools, and issue tracking platforms (e.g., Jira,).
- Design workflows for emergency response, call routing, and dispatch operations.
- Analyse call flows, GIS integration, and CAD systems for optimization.
- Ensure seamless interoperability between PSAPs, ESInet, and telecom networks.
- Act as a liaison between emergency teams, telecom providers, and IT developers.
- Develop UAT plans, support validation, and troubleshoot deployments.
- Maintain documentation, track incidents, and ensure FCC, NENA, and DHS compliance.
Our Offering:
- Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment
- Wellbeing programs & work-life balance - integration and passion sharing events
- Company Initiative Benefits
- Courses and conferences
- Attractive Salary
- Hybrid work culture
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Choose your future. Choose Atos.
About Company
Atos is a global leader in digital transformation headquartered in Bezons, France. Founded in 1997, the company offers a wide range of IT services including cloud computing, cybersecurity, AI, data analytics, and high-performance computing. Atos serves clients across industries such as public sector, healthcare, defense, finance, and manufacturing, with a strong footprint in Europe.The company is well known for managing IT systems for the Olympic Games, ensuring real-time data processing and cybersecurity. Atos has over 100,000 employees in around 70 countries and has recently undergone strategic restructuring, leading to the spin-off of its digital, cloud, and big data business under the brand Eviden. This move aims to sharpen its focus on next-gen digital services and innovation.
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