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Technical Support Specialist

NIIT

2 - 5 years

Gurugram

Posted: 23/12/2025

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Job Description

Hiring: Executive LMS Support


Location: Gurgaon (WFO)

Experience: 25 Years

Immediate Joiners Preferred


We are looking for experienced professionals to support global customers on SAP Learning platforms, including Training Shop and Certification Hub.


Key Highlights:

Technical & customer support via ticketing system

Escalation management & issue resolution

Collaboration with global teams

Reporting, root cause analysis & process improvement

Rotational shifts (including night shifts)


Requirements:

25 years in BPO/International Voice (Blended)

Technical graduate (BCA/B.Tech/B.E .)

Excellent communication & customer handling skills


Perks:

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