Technical Support Specialist

Were Hiring | Technical Support Executive

Were looking for a Technical Support Executive to join our team and support one of our global enterprise clients, working on large-scale learning platforms used by 900,000+ users worldwide.

About Us

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the worlds leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.

Role Highlights:

Provide technical support for learning platforms, eCommerce training systems, and certification tools

Handle customer issues, escalations, and perform root cause analysis

Collaborate with global teams in a 245 support environment

What Were Looking For:

12 years of experience in technical support or customer-facing roles

Strong communication and problem-solving skills

Experience in escalation management

Exposure to LMS or enterprise systems is a plus

Location: Gurgaon

Shift: Rotational

Work Mode: Work from Office

Interested candidates can share details :

Jasleen Kaur (7042458078)

Email id:Jasleen.2.Kaur@niitmts.com

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.