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Technical Support Representative

TalentBridge

2 - 5 years

Hyderabad

Posted: 25/12/2025

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Job Description

Job Title: Technical Support Representative

Location: Hyderabad (On-site)

Experience: 6 Months to 1 Year

Employment Type: 1-Year Contract

Working Days: 5 Days Working

Shift Time - Rotational Shift

Job Role & Responsibilities:

  • Provide technical support
  • Assist clients with troubleshooting and resolving technical issues.
  • Demonstrate excellent written and spoken communication skills.
  • Understand and follow business processes efficiently.
  • Apply analytical and logical skills to problem-solving.
  • Work in rotational shifts covering 24x7 operations (weekends, evenings, holidays, and 3rd shift included).
  • Maintain a professional and positive attitude while interacting with clients and team members.

Education & Eligibility:

  • Graduate in BCA/BSC Computer Science (2024/2025 batch) with all supporting documents.
  • Candidates from reputed universities will be preferred.

Skills & Attributes Required:

  • Excellent English communication skills (verbal & written).
  • Strong analytical and logical thinking.
  • Willingness to work in rotational shifts (5 days per week) covering 24x7 support.
  • Ability to quickly grasp and understand business processes.
  • Positive attitude and eagerness to learn.

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