Technical Support Engineer-Chat Process

Title: Technical Support Live Chat Process.

• Work Location: Ambattur Chennai (Ambit IT Park)
• Experience: Minimum 1 Year of Experience Into Technical Live Chat Support.
• Education Qualification. Any bachelors degree.

Roles and Responsibilities:

1. Assisting the US customers through Via Live Chats.

2.Should be capable of handling multiple live chat.

3.Should be hands on Experience in handling multiple chats at the same time

4.Must be flexible to work in rotational night shift.

Required Skills & Desired Skills:

1. Excellent Communication Skills both in Verbal and written Communication.

2.Should have basic technical knowledge on, Router, modem, Ip Address, and basics of troubleshooting steps.