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Technical Support Engineer - Security

CAVITAK

2 - 5 years

Ahmedabad

Posted: 12/02/2026

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Job Description

Be a part of a Peoples Company and decide Whats Your Next.


Cavitak is a Value Added Technology Distribution Company with its Head Office in Ahmedabad, Gujarat, and a strong presence across PAN India. With operations across multiple verticals and Distribution as our core strength, we continue to grow by investing in people and technology.


We are looking for a hands-on Technical Support Engineer with strong troubleshooting skills, good technical aptitude, and a positive attitude to support enterprise-level electronic security systems. This role involves system configuration, OEM/client coordination, and internal knowledge sharing.


Required Technical Skills

  • Strong hands-on experience in testing, configuring, and troubleshooting electronic security systems.
  • Practical exposure to Access Control & Time Attendance (Matrix, Suprema, Spectra, Spine HRMS or similar).
  • Experience with Video Surveillance on enterprise servers (Axis, Bosch, Palco).
  • Hands-on experience with VMS platforms such as Ecostem, Milestone, Genetec, or Honeywell.
  • Working knowledge of Windows OS, Windows Server, VMS servers, and basic SQL (Matrix/Suprema preferred).
  • Good understanding of system integration and networking fundamentals.


Experience & Certifications

  • Minimum 2+ years of experience in electronic security systems / technical support.
  • OEM certifications (Suprema, Bosch, VMS platforms) are an advantage.
  • Server, VM, or networking exposure is a plus.


Education

  • Diploma / BE in Electronics or related field.
  • Relevant certifications or hands-on experience may substitute formal education.


Interpersonal & Professional Skills

  • Clear written and verbal English communication (OEM & client coordination).
  • Strong problem-solving mindset with high learning aptitude.
  • Ability to work under pressure and manage multiple tasks.
  • Ownership-driven attitude with clarity of work and timely response.
  • Capability to train and mentor internal engineers.

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