Technical Specialist-Testing Services

Area(s) of responsibility

Senior Test Lead - Ecommerce
Job Title: UAT Senior Test Lead – eCommerce Platform                    
Location: Bangalore                    
Employment Type: Full-Time                    
Experience Level: 10+ years in QA/UAT, with 1+ years in eCommerce domain                    
                    
Job Summary                    
We are seeking a highly experienced UAT Test Leader to lead the User Acceptance Testing efforts for our eCommerce platform. The ideal candidate will ensure that all business requirements are met, and the platform delivers a seamless user experience across web and mobile channels. You will collaborate with cross-functional teams including business analysts, developers, QA, and product owners to validate end-to-end functionality before production release.                    
                    
Key Responsibilities                    
UAT Planning & Strategy                    
Define UAT scope, objectives, and success criteria.                    
Develop UAT test plans, schedules, and resource allocation.                    
Align testing goals with business and customer expectations.                    
Experience in Model based testing to achieve end to end testing objectives                    
Test Case Management                    
Oversee creation and execution of test cases based on business requirements.                    
Ensure coverage of critical eCommerce flows (e.g., product search, cart, checkout, payment, returns).                    
Defect Management                    
Track, analyze, and escalate defects.                    
Collaborate with development and QA teams for resolution.                    
Stakeholder Communication                    
Facilitate UAT sign-off and ensure stakeholder alignment.                    
Environment & Data Setup                    
Ensure UAT environment mirrors production.                    
Manage test data preparation and validation.                    
Compliance & Documentation                    
Ensure adherence to regulatory standards, SOX approvals                    
Maintain documentation of test results, issues, and resolutions.                    
                    
Required Skills & Qualifications                    
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.                    
Strong understanding of eCommerce platforms, customer journeys, and payment gateways.                    
Hands on experience on Magento is Must have with in depth knowledge on Functional flow and Admin Flows                    
Experience with JIRA, Confluence, TestRail, or similar tools.                    
Familiarity with Agile, Scrum,  methodologies.                    
Excellent analytical, problem-solving, and communication skills.                    
ISTQB, PMP, or similar certifications preferred.                    
                    
Preferred Experience                    
1+ years in UAT/Test Management roles for e-commerce platforms                    
Experience in testing third-party integrations (e.g., payment processors, shipping APIs).                    
Knowledge of automation tools and frameworks is a plus.