Technical Specialist
HCL
5 - 5 years
Noida
Posted: 12/17/2024
Job Description
Job description:
JD for NSX-T Resource:
Overall 10+ Years of experience
Minimum 4+ years of hands-on experience in VMware NSX
Excellent knowledge in VXLAN and Geneve concepts
Extensive hands-on experience in NSX-T for datacenter (VCF environment preferred)
working experience on Load balancers, AVI, NSX native and others
knowledge in NSX-T federation concepts and different components
Good Knowledge in routing and switching concepts
working knowledge in routing protocols like (OSPF, BGP)
Hands-on experience in VMWare Vsphere components ( ESX and VCenter)
Good Knowledge in distributed virtual switches
Excellent troubleshooting skills
Excellent communication skills
experience in other VMware products are preferred.
- To provide support for on call escalations and doing root cause analysis of given issue
- To independently resolve tickets within agreed SLA of ticket volume and time
- To adhere to quality standards, regulatory requirements and company policies
- Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
About Company
HCL Technologies, founded in 1976 by Shiv Nadar and headquartered in Noida, India, is a global leader in IT services and consulting. With a presence in over 50 countries and more than 225,000 employees, HCL provides a wide range of services, including IT and business solutions, engineering, R&D, cloud services, and digital transformation. The company caters to diverse industries like banking, healthcare, telecommunications, and manufacturing. Known for its Employee First philosophy, HCL emphasizes innovation, talent development, and customer-centric solutions, making it a key player in the global technology landscape with annual revenues exceeding $12 billion.
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