Technical Specialist
HCL
5 - 5 years
Chennai
Posted: 12/17/2024
Job Description
Job description:
Looking for strong experience in Cloud (AWS and Azure) .
Also looking for good experience in RDS or redshift
Skilled in Oracle 19c/12c/11g Oracle RAC, ASM, DataGuard, Exadata, and Oracle Enterprise Manager
-Build, configure, and complete upgrades of Oracle Databases and grid infrastructure
-Perform regular maintenance on databases
-Manage backups/restores for databases
-Work on projects as the Oracle database resource to accomplish any DBA tasks required
- To provide support for on call escalations and doing root cause analysis of given issue
- To independently resolve tickets within agreed SLA of ticket volume and time
- To adhere to quality standards, regulatory requirements and company policies
- Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
About Company
HCL Technologies, founded in 1976 by Shiv Nadar and headquartered in Noida, India, is a global leader in IT services and consulting. With a presence in over 50 countries and more than 225,000 employees, HCL provides a wide range of services, including IT and business solutions, engineering, R&D, cloud services, and digital transformation. The company caters to diverse industries like banking, healthcare, telecommunications, and manufacturing. Known for its Employee First philosophy, HCL emphasizes innovation, talent development, and customer-centric solutions, making it a key player in the global technology landscape with annual revenues exceeding $12 billion.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).