Technical Specialist

Job description:

Job Description Automation JavaScript/ VB Script Developer job profile JavaScript or a VB script Developer is responsible for the programming and development of applications and software using the popular programming language, Java, VB etc. The skills will specifically be used in the area of Automating repeated human tasks, in the ITSM world. Developer job description Are you a highly experienced full-stack JavaScript Developer looking for a challenging role where you can learn lots more We are looking for a motivated JavaScript or a VB script Developer to come join our Automation team of professionals. Our ideal candidate will have experience implementing JavaScript or VB script applications with an emphasis on optimization, API design and architecture. If you are passionate about technology, constantly seeking to learn and improve skillset, then you are the type of person we are looking for! Developer duties and responsibilities Develop and enhance automation scripts that can execute tasks otherwise done by human resources Develop new user-facing features Design and develop new front-end applications for various platforms Help out with front end work on other applications (HTML/CSS/JS in Ruby applications) Develop specifications and designs for complex applications or modifying/maintaining complex existing applications Perform code analysis, requirements analysis, identification of code metrics, system risk analysis and software reliability analysis Performance tuning, improvement, balancing, usability, automation Developer requirements 4+ years of experience in web technologies, VB, HTML, CSS, JavaScript & Power shell MS degree in Computer Science, Engineering, MIS or similar relevant field Full stack web development experience Expert knowledge of JavaScript / VB Script with a strong understanding of JavaScript fundamentals such as prototype inheritance, composition, CommonJS/AMD module systems using RequireJS Experience with a responsive design for desktop/mobile Extensive HTML/CSS/AJAX/Javascript (jQuery, Backbone/Angular/Ember) coding experience CSS compiler knowledge (E.g., Sass, LESS) Experience with other JS libraries like ExtJS, Backbone.js, Angular.js, Node.js and other frameworks will be a plus Ability to work in an Agile environment

• To provide support for on call escalations and doing root cause analysis of given issue
• To independently resolve tickets within agreed SLA of ticket volume and time
• To adhere to quality standards, regulatory requirements and company policies
• Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts
• To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases