Technical ServiceNow Consultant

Req ID: 311001 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technical ServiceNow Consultant to join our team in Delhi, Delhi (IN-DL), India (IN).

Job Description: Technical Consultant
Position Title: Technical Consultant Senior
About the Role: We are looking for a Technical Consultant to support the implementation and integration of ServiceNow modules, including ITSM, ITOM, Integrations, CMDB, and more. The ideal candidate will have hands-on experience in configuring and customizing ServiceNow solutions to meet client needs.
Key Responsibilities:
• Assist in the design and implementation of ServiceNow modules such as ITSM, ITOM, Integrations, and CMDB.
• Work closely with clients and stakeholders to understand their requirements and provide technical guidance.
• Develop and configure ServiceNow components, including workflows, scripts, and integrations.
• Conduct testing and validation of ServiceNow solutions to ensure they meet business requirements.
• Troubleshoot and resolve issues related to ServiceNow modules, providing timely support to clients.
• Create and maintain technical documentation for ServiceNow solutions.
• Collaborate with cross-functional teams to ensure seamless integration and data flow.
• Stay current with ServiceNow updates and best practices.
Qualifications:
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in IT, with at least 3 years in a technical consulting role.
• Hands-on experience with ServiceNow modules (e.g., ITSM, ITOM, CMDB) and integration technologies (e.g., REST, SOAP, APIs).
• Strong problem-solving and troubleshooting skills.
• Excellent communication and client-facing skills.
• ServiceNow Certified System Administrator (CSA) or similar certification is a plus.
Preferred Skills:
• Experience with scripting languages (e.g., JavaScript, Python).
• Knowledge of ITIL and ITSM processes.
• Familiarity with Agile and DevOps methodologies.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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