Technical Sales Engineer

About Company:

For 23+ Years, NComputing is a global technology-based virtualization solution company with more than 70,000 customers in 140 countries. We serve customers large and small, in diverse markets with varying use cases across education, government, healthcare among others with great TCO savings.

Position : Technical Sales Engineer

Role Description:

• Technical Sales Engineer (TSE) should bridge the gap between technical products and customer needs, acting as a technical expert for the sales team by explaining product features, demonstrating solutions, and providing pre/post-sale support to drive sales, requiring strong tech knowledge, sales skills, and client relationship management. Key duties include client consultation, technical presentations, customizing solutions, training, and managing direct ( EU ) / indirect business ( via Channel Partners ).

Core Function:

• To translate technical features into customer benefits, ensuring the right product is sold to meet specific client needs, bridging the gap between a company's technical offerings and its customers.

Primary Responsibilities:

• Client Interaction : Engage with customers in person or over online meetings and understand customer requirements. It important to understand their challenges and provide technical solution using problem-solving approach.
• Product Knowledge : Should understand NComputing product portfolio and specifications and how to position effectively as solution bundle.
• Presentations and Demonstrations : Prepare and deliver solution presentations and perform live POC / demonstrations of the products on field / online meetings.
• Business Partner Engagement : Identifying, onboarding, and developing relationship with valued channel partners in your market through field visits and online meetings and follow clear sales methodology process defined by company.
• Sales Management: Developing goal-oriented sales funnel / pipelines for multiple end-customer segments.
• Brand Awareness : Designing and implementing a strategic sales plan that expands the company's customer base and ensure its brand presence .
• Training Skills : Training Channel Partners on Solution Selling and creating complete knowledge transfer of the NComputing Product portfolio both Software and Hardware .
• Product Support : Offer technical backup, training, and ensure customer satisfaction after the sale.
• Proposals and Quotations : Collaborate with cross-function team, handle proposals, and negotiate terms for order closure.
• Reporting : Communication to the Zonal Head and cc to NComputing India CEO.

Essential Skills & Qualifications:

• Technical Proficiency: Deep understanding of the company's technical products/services.
• Sales Acumen: Negotiation, persuasion, and business acumen.
• Communication: Excellent presentation, listening, and email drafting skills.
• Problem-Solving: Ability to understand problem statements and design effective solutions.
• Education: Engineering degree in Comp Science / IT, supplemented with MBA business/sales.
• Experience : Min. 3 - 5 Years of experience in IT Hardware & Software business: Hardware System Integration on Dell / HPE / Lenovo Servers, Knowledge of virtualisation platforms like VMWare ESXi or Hyper-V, hands-on knowledge for Windows Server OS deployment and Microsoft Remote Desktop Services.
• Language Proficiency : Fluency in English and Hindi (regional languages are a plus).