Technical Project Manager

Role Title: Technical Project Manager (Mid-Level)

Shift Timing: Rotational Shift

Role Summary: We are currently looking for a mid-level Technical Project Manager to join our team. Ideal candidates will have 5+ years of project management experience and a strong understanding of typical industry operating standards. This role is perfect for someone committed to delivering excellence and creating user-friendly digital solutions.

Responsibilities

• Communication: Proficiency in English for effective communication with stakeholders at all levels.
• Industry Knowledge: Previous experience in the Pharma / Healthcare industry is a bonus but not required.
• Project Ownership: Lead and supervise the entire project lifecycle, from inception to completion, managing each phase closely.
• Day-to-Day Operations: Oversee project operations, including updating statuses and regular follow-ups on open tasks and actions.
• Stakeholder Management: Maintain active communication with all project stakeholders, ensuring timely updates, follow-ups, and requests for necessary actions or data.
• Relationship Building: Establish and maintain trust relationships with clients and internal stakeholders (Technical PMs, Project Directors, Technical Managers).
• Tech Platform Expertise: Proficiency in working with platforms such as Veeva, Salesforce, or similar.
• Project Management Tools: Utilize JIRA or equivalent project management tools to coordinate with development and QA teams.
• Communication Bridge: Act as a liaison between clients and development teams, facilitating transparent and productive communication.
• Issue Resolution: Resolve project-related challenges to ensure timely delivery and adherence to project timelines.
• SLAs and Prioritization: Evaluate and prioritize Service Level Agreements (SLAs) based on project deadlines and market demands.
• Cost Monitoring: Regularly monitor and adjust project costs to ensure alignment with the project scope.
• Multitasking and Prioritization: Proficiently handle multiple tasks while ensuring priorities are managed effectively.
• Proactive Problem Solving: Show self-direction, proactive problem-solving skills, and accountability in managing projects.
• Strong Interpersonal Skills: Demonstrate strong interpersonal and communication abilities for effective collaboration.
• Organizational Prowess: Exhibit thoroughness, motivation, and attention to detail, ensuring that all project aspects are meticulously managed.
• Continuous Learning: Maintain an openness to learning and actively seek growth opportunities.
• Innovation and Best Practices: Apply best practices and contemporary trends to develop innovative solutions to project challenges and roadblocks.

Qualifications

Required:

• 5+ years of hands-on experience in project management.
• Proficiency in English (written and verbal).
• Experience with project management tools like JIRA or similar.
• Strong communication and collaboration skills.
• Ability to handle multiple projects simultaneously and prioritize effectively.
• Problem-solving skills and a proactive approach to challenges.

Preferred:

• Previous experience in the Pharma / Healthcare industry (not required).
• Experience with Veeva, Salesforce, or similar platforms.
• Familiarity with Agile methodologies.
• Experience with Service Level Agreements (SLAs) and cost management.
• Knowledge of best practices in digital content creation and project management.

Why Join Us?

• Work in a globally-focused team supporting high-impact projects for a leading pharmaceutical brand.
• Opportunity for professional growth and continuous learning in a dynamic environment.
• Collaborate with experienced professionals who prioritize knowledge sharing and career development.
• Be part of an innovative, creative culture where your ideas are valued, and growth opportunities abound.