Technical Program Manager

Position Summary:

The Technical Program Manager (TPM) for Xstore will oversee the implementation, integration, and enhancement of the Xstore point-of-sale system within our retail environment. This role requires strong project management skills, technical expertise, and the ability to coordinate across multiple teams and stakeholders.

Responsibilities

Project Planning and Execution - Define project scope, objectives, and deliverables. Develop comprehensive project plans including timelines, milestones, and resource allocation. Manage project execution, ensuring deliverables are on track and within scope.

Resource Management - Coordinate cross-functional teams including developers, testers, architects and product team. Allocate resources efficiently to meet project timelines.

Process Improvement - Promote and implement best practices for software development and project management. Regularly review and refine processes to improve efficiency.

Documentation and Reporting - Maintain comprehensive documentation for all project phases. Generate and distribute regular status reports to stakeholders and senior management.

Qualifications:

10+years in IT; preferred 2+ years of program management experience.

5+ years of project management and/or related experience.

5+ years of engineering experience

Education and/or strong work experience in Information Technology or a related field (preferred).

Hands on experience managing agile project

Demonstrated experience translating business strategy into roadmaps.

Proven experience making tradeoffs between business needs and technology constraints.

Must haves:

Project experience in Xstore or Point of sale systems or Retail domain projects.

Good understanding of Java, Oracle DB, Webservices. Should have worked in projects that had these tech stack for better understanding.

Good communication with a lot of cross functional and different time zone teams.

Good understanding of design and product concepts.

Certified ScrumMaster (CSM) certification.

Experience with JIRA tool.

Experience collaborating with North American counterparts.

Demonstrated expertise in process gap analysis and implementing best practices.