Technical Manager

Job Designation: Technical Manager

Experience: 9-12 Years

Budget: 24LPA

Work Location: Chennai/Trichy

Timings :US Shift(7:30PM to 4:30AM)

Work Mode: Work From Office

• Must have:
• Strong technical background, expertise in two or more languages (.Net, C#, JavaScript, Java, PHP, GO).
• CRM project experience (SugarCRM or Salesforce for Banks/Credit Unions).
• Proven delivery of complex applications and CRM projects.
• Experience in automation strategies for efficiency.
• Knowledge of Generative AI, Agentic architectures, prompt engineering, RAG pipelines.
• LLM-based product development (fine-tuning, embeddings, vector DBs, inference optimization).
• Familiarity with AI platform architecture (local/cloud).
• Agile/Scrum and DevOps knowledge preferred.
• Excellent leadership, communication, and self-learning skills.
• Ability to manage 15+ developers.
• Nice to have:
• Familiarity with no code Low code platforms, Xamarin/Maui, API integrations.
• Cloud computing (AWS, Azure, GCP, Oracle CP).
• Exposure to AI-driven automation, cloud AI services, and open-source LLM frameworks.
• Knowledge of model evaluation, monitoring, and ethical AI practices.
• Experience with API integrations in complex banking applications environment.
• Exposure to AI-driven automation strategies for software development processes.
• Knowledge of model evaluation and monitoring for production AI systems.
• Understanding of ethical AI practices and compliance in financial technology environments.

Job Description

• Key Responsibility Area: (Specifies Key Result Areas for the Incumbent)
• Lead and manage a team of software developers, Testers and automation engineers.
• Define project goals, scope, and deliverables; ensure successful execution.
• Provide technical guidance and mentorship.
• Identify opportunities for process improvement and automation.
• Implement bst practices and tools for efficient development.
• Drive innovation and continuous improvement in methodologies.
• Collaborate with product, QA, and operations teams to define requirements.
• Maintain strong stakeholder relationships aligning technology with business goals.
• Define and track KPIs for project success.
• Monitor team performance and provide feedback.
• Experience in banking applications and CRM processes.
• Continuously update rules/procedures and manage daily activities.
• Support special projects.
• Eligibility Criteria: (Skill set required to do the job- Knowledge, Tools, Technical Knowledge, Certifications etc.)

• BEHAVIORAL SKILLS: (Attitude, Aptitude and Abilities)
• Demonstrate strong leadership qualities by inspiring and motivating team members, providing clear direction,
• fostering collaboration, and supporting a positive work environment.
• Exhibit strong analytical and problem-solving skills to identify root causes of issues and develop effective
• solutions.
• Possess excellent interpersonal skills, collaborating effectively with cross-functional teams and stakeholders,
• fostering open communication, and mutual respect.
• Demonstrate flexibility and adaptability in managing changing priorities and requirements, effectively handling
• ambiguity and uncertainty.
• Display a commitment to continuous learning and professional development, staying updated with industry trends,
• and best practices.
• Communicate effectively with team members, stakeholders, and clients, ensuring clarity of information and
• alignment of goals.
• Demonstrate sound judgment and decisiveness in making tough decisions, considering various factors, and
• balancing risks and benefits.
• Effectively manage conflicts within the team or with stakeholders, facilitating constructive dialogue and finding
• mutually acceptable solutions.
• Empower team members by delegating responsibilities, providing autonomy, and recognizing their contributions
• and achievements.
• Show empathy, self-awareness, and social skills in interactions, fostering positive relationships, and building trust
• within the team.
• Attention to detail, high output accuracy, and innovative problem-solving in software development.
• Excellent verbal and written communication skills in English.
• Strong leadership and collaboration skills, with a focus on team building, employee development, and delegation.
• Assertiveness, emotional stability, openness, goal orientation, fostering innovation, and optimism.

Benefits & Perks:

• Two weekly offs 5 days working and 2 Week Offs
• Hassle-free transit to work Cab facility available for pick & drop
• Medical insurance