Technical Lead-App Development

Area(s) of responsibility

Job Title: AI Support Engineer
Location: Offshore (Hyderabad)
Job Type: Full-Time
About Us:
We are a forward-thinking technology company leveraging cutting-edge AI technologies to deliver innovative solutions. We are seeking a skilled AI Support Engineer to join our team and help maintain, support, and optimize our AI models and cloud infrastructure.
Key Responsibilities:
•    Provide technical support, troubleshooting, and optimization for generative AI models running on Azure AI services and AWS Bedrock.
•    Monitor and optimize AI model performance, ensuring high availability and reliability.
•    Collaborate with development teams to integrate AI services with existing microservices built using Spring Boot.
•    Utilize monitoring tools like Splunk and New Relic to track system health, diagnose issues, and improve system resilience.
•    Assist in deployment, scaling, and maintenance of AI models in cloud environments (Azure and AWS).
•    Document support procedures, incident reports, and system configurations.
•    Stay updated with the latest trends and updates in AI, cloud services, and monitoring tools.
Primary Skills Required:
•    Strong experience with Generative AI models (e.g., large language models, diffusion models, transformer architectures).
•    Hands-on experience working with Azure AI services including deployment and monitoring of AI models.
•    Familiarity with AWS Bedrock and its capabilities for managing and deploying foundation models in production.

Secondary Skills:
•    Experience in building, maintaining, or supporting Spring Boot microservices in cloud environments.
•    Proficiency with monitoring, logging, and alerting tools such as Splunk and New Relic.
•    Good understanding of cloud architecture and microservice-based applications.
Qualifications:
•    Bachelor’s degree in Computer Science, Engineering, or a related field.
•    Prior experience in supporting AI or ML models in production environments.
•    Strong problem-solving skills and ability to work in a fast-paced environment.
Preferred:
•    Certifications in Azure AI, AWS, or related cloud platforms.
•    Experience with CI/CD pipelines and DevOps practices.

Skills with M/O flag are part of Specialization