Job Summary
We are seeking a Technical Lead with 4 to 8 years of experience to join our dynamic team. The ideal candidate will have expertise in Messaging - MS Exchange MSExchangeAdmin ITIL V4 Microsoft Azure Microsoft Teams Azure AD Office 365 and Sharepoint. This hybrid role requires rotational shifts and offers an opportunity to work on cutting-edge technologies driving impactful solutions for our clients.
Responsibilities
Lead the design implementation and management of MS Exchange environments to ensure optimal performance and reliability.Oversee the administration and maintenance of Microsoft Teams ensuring seamless communication and collaboration across the organization.Provide expert guidance on ITIL V4 best practices to enhance service delivery and operational efficiency.Manage and support Microsoft Azure infrastructure ensuring high availability and scalability of cloud services.Administer Azure AD and Office 365 environments ensuring secure and efficient user access and management.Implement and maintain Sharepoint solutions to facilitate effective content management and collaboration.Collaborate with cross-functional teams to develop and deploy innovative solutions that meet business requirements.Monitor system performance and proactively address potential issues to minimize downtime and ensure continuity of services.Develop and maintain comprehensive documentation for all systems and processes ensuring knowledge transfer and consistency.Provide technical support and troubleshooting for messaging and collaboration tools resolving issues promptly and effectively.Conduct regular system audits and security assessments to ensure compliance with organizational policies and industry standards.Stay current with emerging technologies and industry trends recommending and implementing improvements as needed.Mentor and train junior team members fostering a culture of continuous learning and professional development.
Qualifications
Possess in-depth knowledge and hands-on experience with MS Exchange and MSExchangeAdmin.Demonstrate expertise in ITIL V4 best practices and their application in a technical environment.Have strong proficiency in Microsoft Azure including infrastructure management and support.Show advanced skills in Microsoft Teams administration and support.Exhibit comprehensive understanding of Azure AD and Office 365 administration.Have experience with Sharepoint implementation and maintenance.Display excellent problem-solving and troubleshooting abilities.Possess strong communication and collaboration skills.Demonstrate a commitment to continuous learning and professional development.Have the ability to work effectively in a hybrid work model with rotational shifts.