Technical Delivery Team Manager

Company Description

AuxoAI is dedicated to making artificial intelligence accessible and impactful with our mission, "AI Made Real." We help organizations accelerate their business strategies by seamlessly integrating AI, data, and digital technologies, fostering enterprise growth and efficiency. Named after the Greek goddess of growth, AuxoAI enables businesses to modernize infrastructure, optimize workflows, and address operational challenges. Our flagship platform, Damia - Enterprise AI Studio, delivers rapid value by offering AI-powered solutions to drive innovation and momentum for enterprises.

Role Description

AuxoAI is seeking an experienced Technical Delivery Manager to lead and own Data Operations for enterprise clients. This role combines deep hands-on understanding of modern data platforms with strong delivery management, stakeholder engagement, and offshore team leadership.

The ideal candidate brings experience implementing and managing Snowflake-based data platforms, with a comprehensive understanding of Snowflake administration, configuration, performance, security, and cost management. The role is accountable for end-to-end delivery ownership, operational excellence, and reliable execution of critical monthly reporting and metrics, while leading distributed offshore teams.

Responsibilities:

Act as overall delivery owner for Data Operations across platforms, pipelines, and reporting layers.

Own and manage critical monthly, weekly, and daily reporting cycles, ensuring accuracy, timeliness, and reliability.

Track and report delivery metrics, operational KPIs, SLAs, and quality indicators to senior stakeholders.

Proactively identify delivery risks, dependencies, and bottlenecks, and drive mitigation plans.

Provide technical leadership and oversight for Snowflake data platform implementation and operations.

Own Snowflake account configuration, administration, and ongoing maintenance, including:

o Warehouse management sizing, auto-suspend/resume, multi-cluster configuration, workload isolation

o Performance optimization query tuning, clustering strategies, result caching, warehouse optimization

o Cost governance credit usage monitoring, cost attribution, resource monitors, usage optimization

o Security & access management RBAC design, roles, users, privileges, data masking, row-level security

o Data governance features secure views, data sharing, time travel, fail-safe, retention policies

o Environment management dev/test/prod segregation, release controls, and promotion strategies

Oversee and guide teams working with dbt for data transformation, testing, and documentation.

Ensure best practices around modeling standards, version control, CI/CD, and data quality checks.

Lead and manage offshore delivery teams, including data engineers, QA, and support resources.

Provide technical direction, mentoring, and performance feedback to team members.

Drive accountability, ownership, and continuous improvement across the delivery team.

Ensure effective collaboration across time zones with onshore stakeholders.

Act as the primary technical and delivery point of contact for client stakeholders.

Translate business objectives into delivery plans, execution roadmaps, and operational priorities.

Requirements:

Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

12+ years of overall experience in data engineering, data platforms, or analytics delivery.

Minimum 4 years of hands-on experience implementing and managing Snowflake data platforms.

Strong working knowledge of dbt for transformations, testing, and documentation.

Demonstrated experience in Snowflake administration, including performance, security, and cost optimization.

Strong delivery mindset with end-to-end ownership and accountability.

Ability to balance strategic delivery planning with hands-on technical oversight.

Proven experience leading offshore delivery teams in a global delivery model.

Experience owning production operations, reporting cycles, and operational metrics.

Prior experience in Informatica (PowerCenter / IDMC) will be considered a strong plus.